INFORMATION
FOR CUSTOMERS

1) Unused items;

2) Items with preserved appearance and properties;

3) Items in complete configuration;

4) Discounted items, perfume water and oils (raw materials), MMV base and wax cannot be returned.

Contact us — if there is a mistake in the order or a defective item, the manager will send you a return form.

In other cases, returns of suitable items are accepted within 14 days of receipt.

1) Write to us about the incident and send the product SKU(s), a photo of the packing list and box contents, indicating the quantity of items that do not match;

2) We will check positions via security camera footage;

3) If there is a mismatch between ordered and received items, we will send additional items;

4) In case of improper quality, we will replace the product or refund the money.